DHL E-Commerce has stretched its global fulfillment center network with a new facility in Hong Kong. It will be catering to the growing demand for cross border services in Asia Pacific mainly from greater China and will allow the online sellers to move their goods closer to their end customers with a speed up delivery service.
DHL already operates similar centers in the US, Mexico, India, Europe and Australia.
DHL E-Commerce’s MD for greater China, Zhi Zheng, said the new center would tap into a market that is expected to grow to US$1 trillion by 2020. He said: “Consumer expectations for a quick and accurate delivery are the same across the world, and merchants must understand the importance of providing an outstanding delivery experience for their customers, in order to get them shopping on their website.”
The Fulfillment Center is to be located within DHL Supply Chain’s 1m sq ft Interlink operation, and will offer inbound freight, inventory and last-mile delivery services. Customs and other protocols are often a major hurdle to cross-border traders in China, and the new center aims to minimise the risks by providing flexible warehousing close to the consumer.
DHL E-Commerce Asia Pacific chief executive, Malcolm Monteiro, said “The new facility would simplify inventory management and last-mile delivery for retailers. It has been designed for integration with a range of popular marketplaces and webshop platforms and all services operate on a pay-per use model with no capital or fixed costs.”