DIAL renews its contract with Majestic Research

AIRPORT | Insights Success

Delhi, 16th July 2018
Delhi International Airport (P) Limited (DIAL), which manages GMR’s Indira Gandhi International Airport (IGIA) renews its contract with Majestic Research, the largest independent full-service market research firm.
MRSS assisted DIAL in monitoring two key deliverables as per their agreement with Airport Authority of India (AAI) namely – Airport Service Quality and Operation, Maintenance & Development Agreement. As a part of Airport Service Quality, passenger feedback was taken across both domestic and international flyers on their experience within the Delhi airport on various aspects that help GMR act upon areas pertaining to facilities and amenities. Delhi airport currently ranks No. 1 globally across the airports handling 25-40 million passengers per annum (MPPA).
Raj Sharma, Chairman of MRSS India commented “We now are operating at 21 airports in India that has taken our India revenues from airport business to almost double digits in terms of percentage of total revenues. We will continue to strive at other opportunities in the aviation industry.”
About MRSS India: (www.mrssindia.com) MRSS India relies exhaustively on usage of technology for data acquisition offering reliability, validity and faster turnaround times to its clients. The company has wide range of offerings such as eye tracking, mobile analytics, video analysis, facial recognition, digital tracking, online communities, neuroscience, emotional analysis, automated audience measurement, sensory sciences, etc. It is India’s 1st and only listed Market Research Company, also a member of MRSI and DIN (Digital Insight Network – Global). It is the subsidiary of Majestic Market Research Support Services Ltd, – One of Asia’s largest full service market research firm. MMRSS is a member of ESOMAR, QRCA, MRA, etc with presence in 18 countries across Middle East and Asia Pacific region. (ENDS)
Thanks and Regard,
The Corporate Communication Team

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