Cybersecurity is a serious business for businesses all around the globe. A report by a security magazine stated that in 2022, global cyberattacks increased by 38%. More so ever for the Indian industries, as according to Norton’s latest report, last year, Indian corporates found 975 cyber-attacks every day. In the first quarter of 2022, the number was 18 million, including 60K phishing attempts and 30K tech-support scams.
It is indeed a scary situation. And it would have been a nightmare for many of the companies if not expertly saved by Adviacent, India’s Next Generation Cybersecurity Heroes. Founded by Sumit Jain, a Leader with 18+ years of extensive experience in Cybersecurity Solutions and Services across Corporate customers from different verticals, and Jittin Jain, the Co-founder, Adviacent is a renowned cyber security company based in Delhi.
Sumit shares, “We’re fiercely focused on providing top-notch and end-to-end cyber security services like Preventive Vulnerability Assessment, Penetration Testing, EDR, Email Security, DMARC, Asset Management, Patch Management Helpdesk, NMS and Many More.”
An accomplished sales individual with a sales hunter approach and advanced farming abilities, Sumit is well-networked and a seasoned Team Leader is known for consistently inspiring and leading team members to achieve and deliver targeted results.
He founded Adviacent in 2014 with a vision to simplify technology solutions and make them sustainable for corporates. With 200+ success stories under his belt, Sumit is taking Adviacent to the next level with the goal of 600+ Customers by 2024.
Sumit elaborated on their mission, vision, and goals in an interview with Insights Success. The exclusive discussion is highlighted ahead.
Please brief our audience about Adviacent, its Mission, Vision, and how you are currently positioned as one of the best service/solution providers.
Adviacent is a “Next Generation Cybersecurity Heroes” that provides a comprehensive suite of Cybersecurity services with complete IT Security Solutions, Messaging and Collaboration solutions, Cloud Solutions, IT Infrastructure and Training solutions.
Since 2014, we have been a trusted partner to over 200 companies and have successfully deployed and serviced over 30+ IT solutions across industry verticals like Healthcare, Automotive, IT/ITES, Media & Entertainment, BFSI, Government & Institutions and Real estate.
Adviacent has won the Top 100 Superpartners from SME Channels in the category of “IT Infrastructure,” “Security Solution, ” and “Cloud Services” from SME Channels Summit and Awards in 2018, 2020, and 2021 respectively. IFSEC also nominated us for “Security Solutions” in 2018.
Mission and Vision: To provide simplified sustainable solutions and services across all verticals. “To use our industry insights and domain experience to the client’s advantage and provide innovative, superior and cost-effective solutions that bring overall growth to our customers.”
Our core team has 28 years of collective experience and is adept and handling large assignments with expertise. We focus on delivering quality, effective and affordable solutions.
We believe technology trust is good, but control is better. We create awareness of the right technology with Controls.
Tell us more about your firm’s offering and what makes it stand out in today’s digitally vulnerable world.
Anticipating, preventing, detecting and responding to threats requires focus and dedication. We work to identify, understand and defeat threats as they emerge.
We offer leading-edge technology solutions, expert professional and managed services and proven methodologies to ensure your business risks are reduced, data is protected, and business objectives are achieved.
Our work aims to support IT Teams in planning the work of defending IT systems and making the company work in total peace. Together with our customers, we design security solutions to protect their data and guarantee maximum business results.
Managed Security Services (MSS) is also considered the systematic approach to managing an organization’s security needs. The services may be conducted in-house or outsourced to a provider that oversees other companies’ network and information system security. We help minimize risks, protect critical information and effectively reduce the cost and complexity of your security infrastructure. With an end-to-end suite of fully managed services, customers get a wide range of solutions that help improve their security posture. Our MSS team offers various proactive mechanisms to address core security concerns within and outside the network.
As an experienced leader, share your opinion on how adopting modern technologies impacts your industry and how your firm adapts to the change.
Adviacent provides only value-driven managed and unmanaged hosting services, including cloud solutions, dedicated servers, and VPS hosting. We also deliver backup storage solutions, disaster recovery services, application hosting environments etc.
We serve every business platform – small or large to help them optimize their performance and work faster, smarter and better. In the era where technology has become a primary need of business, we need to support the surging demands with effective solutions. Thus, we deal with delivering services that could help enterprises build, develop and upkeep their presence on the web world.
Our hosting services excel in quality and functionality, making people count Adviacent as a Trusted Technology Partner. What makes us so highly reliable and a leading cloud service provider in the market is the support from our cloud alliances that inspire us to perform confidently and exceptionally in the field.
Cloud service is made available to users on demand from servers hosted instead of provided by a company’s on-premises servers. From Public Cloud Offerings to Private Cloud, we offer a wide selection of cloud hosting setups at our state-of-the-art data centre tie-ups to support from basic to Mission-critical applications to achieve 100% Server and Network Uptime.
We also provide scalable Backup and storage services on the cloud.
What would be your advice to budding entrepreneurs who aspire to venture into your space?
Embrace a refreshing way for your customers to connect with you through IT helpdesk software. Our Helpdesk software is an ITIL-aligned, PinkVERIFY-certified internal ticketing system that is simple, intuitive, and powerful.
Break legacy silos with seamless integration and reduce manual intervention with helpdesk automation. Don’t keep your customers waiting with customer support software. With the IT Helpdesk software, you can define SLAs and violation actions resulting in faster ticket resolution and happy customers. Build a robust knowledge base and let your customers help themselves.
How do you envision scaling Adviacent’s operations and offerings in the future?
Faster Resolution: With multi-level approval workflow and collaboration, service technicians can resolve tickets within the stipulated time frame.
Self-Service: Requesters have access to a search box on the support portal to find a solution to their issues from the knowledge base.
Reduce Dependency: Rely less on time-consuming manual work and more on convenient automation using workflows, auto-assignment, SLAs and scenarios.
Improve Productivity: A technician can easily understand the context of a ticket by viewing its audit trail, relations and communication history.
Multi-Channel Support: Give your users the choice and convenience of raising tickets via email, requester portal and phone, or conversation with a technician. Technicians also can raise tickets on behalf of other people.
