Dquip: A Name Synonymous to Comprehensive CRM Solutions

The below excerpt is an exclusive interview with team Dquip showcasing their distinctiveness and curated acumen which helps them in being ahead of all.

IS: Kindly brief us about the company – inception and the overall journey to date.

Team Dquip: Founded in 2009, It was a classic case of a garage start-up completely bootstrapped with just 15000, moving up slowly and steadily, one step at a time. Providing web & application development which we did for various large companies from diverse industry segments. After extensive industry knowledge and deep understanding of market trends we shifted from a IT services to a software product company. We have vast experience to our aid, which we leveraged to build, incredibly simple and powerful 17 industy specific CRM Software’s for businesses worldwide. Not only are they built on a rock-solid, time tested Laravel & LAMP foundation that provides unparalleled stability, security but also delivers incredible performance. In our list of clients we have big companies trusting us and we take pride in building strategic long – term client relationships. On a lighter note, we share the same inception date as Apple 1st April)

IS: Please tell us something about your Founder/CEO and his/her contribution towards the company and the industry.

Team Dquip: With over 11 years of extensive industry experience, Amit brings in strong business skills, combined with a deep understanding of technology.

Amit, has always encouraged a nimble startup culture at Dquip, that provides a correct balance of flexibility, authority and responsibility.

He strongly believes in hiring the best people who are passionate about what they do &

building software products that can help people and businesses worldwide.

Few other activities that he did were:
He was a visiting lecturer for 3 years which he did while managing business

He was also a Director of a cooperative credit society

IS: Kindly talk about the services you offer along with your expertise and capabilities in this domain.

Team Dquip: We offer 17 industry specific CRM Software’s. 
Automotive CRM, Banking CRM, BPO CRM, Education CRM, Financial Services CRM, Healthcare CRM, Hotel CRM, Import Export CRM, Insurance CRM , CRM for Information Technology Co’s, Jewellery CRM, Logistics CRM, Manufacturing CRM, Media & Advertising CRM, Real Estate CRM & Travel CRM.

IS: Having a deep domain knowledge and industry leading expertise what is your viewpoint regarding the present scenario of the CRM solutions providers in India?

Team Dquip: India presents a great opportunity as business are increasing the digital spend and focusing on enabling technology even more to manage & grow business. There are a lot of CRM solution providers in India one can categorise them into 2 segments international/ large and local. There is enough room for everyone and businesses tend to bank on ones who understand their business and offer quality services at a fair price.

IS: What kind of quality values do you incorporate while offering your services to your esteemed clients?

Team Dquip: Following is the list

• We deeply care about what we do
• We believe in the simple, not the complex
• We believe in focus
• Self honesty. Courage to change
• Drive ourselves hard to achieve goals
• Interested in solving business problems
• No compromise on ethics or integrity in the name of profit
• Sharing & interaction at all levels
• We ask, understand, explain & provide solution. 
We take pride in building strategic long – term client relationships.

IS: Is there any specific area which you are trying to concentrate in the industry? Or, have you identified any gaps in the industry which you intend to fill in with your services.

Team Dquip: We focus on each and very industry that we serve and continuous interact with clients to improve processes, increase efficiency, productivity & ROI.

IS: What is the USP of your business? Key features and highlights.

Team Dquip: The USP is incredibly simple, industry specific and powerful CRM Software’s for businesses worldwide.

IS: Kindly share us with your Vision and Mission of your organization.

Team Dquip: 

Our Vision 

Our vision is to build great software tools for business worldwide, which amplify the human ability to manage and grow business faster.

Our Mission

We believe that we’re on a mission to build great software products for businesses worldwide.

IS: How do you portray the future of the CRM sector and how do you plan to embrace the change?

Team Dquip: There is a drastic change in the mindset of people and companies are evaluating their current & new software, looking to improve and have a 360 degree view & analysis of their customers, business & data. Due to this mindset & approach there is a great potential for CRM as it covers the complete journey of the customer.