GreenPenn: Making an Authentic Impact in Business Outsourcing

GreenPenn
Neeraj Goel | CEO | GreenPenn Outsourcing Business Advisory

There was a time when organizations were adamant on hiring teams and in-house experts for every activity. But that led to cost-related issues and resource management. Management had to look into every aspect of the daily organizational routines spending lot of time on less important activities.

But with the technological development and the need to diversify workload gave rise to business outsourcing. Since then, outsourcing has become a popular and constructive model for businesses to reduce internal cost structure. The booming IT sector in India is a major example of outsourcing services. Today, over 50% businesses use outsourcing services to reduce expenses, 47% of which use these services to deal with the capacity issues.

Although, outsourcing sector has been in high demand there is a considerable shortage of authenticity in the industry. Addressing to this issue GreenPenn Outsourcing Business Advisory has been moving forward demonstrating authenticity while conquering operational challenges.

Neeraj Goel, CEO of GreenPenn said, It is a bitter truth that 80% of the outsourcing industry is running on illegit intentions. So, the challenge for us is to prove the authentication of the business consulting approach.

While taking on the challenge of demonstrating authenticity at work GreenPenn has successfully established a name in the niche market by providing expert business consultation to meet the client expectations.

Impactful business consultation

From starting small to strengthening roots in the global business community, GreenPenn today holds a strong network with more than 5000 contact centers around the world. With the skilled and experienced team of 200 employees at hand GreenPenn is continuously setting mark in the niche market by delivering ISO 9001:2015 compliance products and services to its clients.

With the organization’s continuous efforts towards successful implementation of framework has made GreenPenn stand out from the competition. The company retains nearly 79% consumer loyalty through commitment to providing creative matrix delivery.

A true entrepreneurial spirit

Every successful organization has a powerful and expert mind behind making the right decision and setting the bar high for others. As the CEO of GreenPenn, Neeraj Goel with his 15 years of multinational industry experience has been expertly leading his team towards setting milestones.

With his skills and decade long experience Neeraj entered the outsourcing industry with a determination of revolutionizing outsourcing industry. To support his vision Neeraj founded Arrow Business focusing on International business acquisition. He also established GreenPenn for global support and delivery.

With Neeraj Goel leading as CEO, GreenPenn has emerged with the Canadian Telecom industry as a major client currently handling more than 30 national and international clients looking for outsourcing services. Today, GreenPenn successfully delivers array of services that include project designing, project consulting, developing wireframes, and team management to support and deliver projects.

GreenPenn has gone a step ahead to provide concrete delivery support to its clients through their initiative programs. They are as follow:

  1. Projects on Demand
  2. Zero Investment Project (ZIP)
  3. My BPO funding initiative (MBF)

These different approaches along with the team’s dedication and Neeraj’s expert guidance has helped GreenPenn garner a support by greenlists.in for documentation on legal compliance and data.

These and more such milestones have established GreenPenn as a trusted project partner to more than 100 businesses in Canada, US, Dubai, and India. Furthermore, GreenPenn is now a group of 9 business houses demonstrating their strong presence in outsourcing advertising, healthcare, education, and manufacturing.

GreenPenn has awards and appreciations added to their name for its authentic impact in business outsourcing niche.

The awards and appreciations for GreenPenn include so far:

  • Awarded as best outsourcing Advisory by SiliconIndia
  • Appreciated by Business Connect India for being the best outsourcing Advisory.
  • GreenPenn has been nominated for more upcoming awards by March 2021.

 

Leading with Innovation

Innovation is driven directly or indirectly by digital technologies. Whether it is business model innovation or changing consumer habits, the emerging technology is changing our world and markets. And businesses today must improvise their structures and action plans with innovation at its core.

GreenPenn has well accepted and adopted the technological advancements to meet the market needs. “We leverage the strength of marketing automation in GreenPenn to offer personalized experiences” Neeraj says.

He further shares the company’s approach, “For lead generation, we help marketing teams coordinate data collection. Our software tools meet the needs of your data company, providing you with precise analytics at any point of the sales funnel.”

The company has also been working internationally with the aim of prospering the GreenPenn Project in most parts of the globe.

Scaling Employee Safety

COVID-19 pandemic has set the industries on backfoot. While the plummeting revenue has been the major concern for the business leaders, what has been tougher is caring for their most important assets – employees.

However, like most organizations, GreenPenn has established a strong action plan. “Since GreenPenn is into consulting and support delivery management, we are solely committed to supporting clients and centers with multiple Standard Operation Procedure (SOP) which are fine and already working to make the business sustainable, scalable, and secure.” Neeraj says.

He further shares how the company has established measures for employee safety. “To ensure the safety of our employees we are arranging a medical camp twice a month along with the regular practices of the government guided COVID-19 safety measures which include sanitization, social distancing, the compulsion of masks, limited working hours, and maintaining the data of all the employees, following and updating the information on ArogyaSetu app.”

Secret Sauce of Success

One of the traits of great leaders is they not only raise the bars for themselves, but they inspire others to raise their own bar. They inspire others to become great leaders. Taking forward this noble thought Neeraj shared a fruitful advice for the aspiring entrepreneurs in the consultancy sector.

“You must have goals and milestones planned to reach them. You must have a good knowledge of the industry and market and good connections in the sector.” he says, “Along with knowledge and goals, you must have interpersonal skills, self-motivation, a positive mindset, the ability to adapt and cope with the changes and different situations, be focused.”

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