These days everyone is into competition, everyone wants to become the winner. Everyone has multiple choices. Everyone wants everything but in a smooth manner, they want to keep themselves away from the risk factor, reason being, the doubt of being unsuccessful. They then come across lot many questions, such as-What if I fail? What if I don’t get opportunities?
Success is the thing which is always wanted by everyone but it comes with some amount of risk. In case if someone wants to establish a business or purchase any car, get admission in some school, What will that person look for?- Perfection and Quality.
This is a natural human tendency that we will always check each and every aspect of that particular product, be it anything and after verifying and coming to conclusion of it being trustworthy, we make the decision of purchasing that.
Our ultimate goal before buying anything is satisfaction on using it. Now, this satisfaction will come when our desires, wishes are fulfilled which ultimately asks for the quality, perfection. Inshort, the quality is what that matters the most.
What is meant by Quality?
Being fair is a quality, and then is it that being dark is not a quality? The items that are fair in color such as milk, rice are quality and not tar? Therefore, quality is nothing but perfection.
The important aspects of quality are-
2) On time delivery.
3) Cost effectiveness.
5) Continual Improvement.
And all these aspects ultimately lead to cutomer satisfaction. Customer Delight has replaced customer satisfaction these days. Quality includes product quality, service quality. For continuous and ongoing results, system has to be developed. Hence, quality system comes into picture.
ISO 9000- is a Quality System Standard.
ISO- International Organization for Standardization.
In every industry, business requires to maintain a certain system. ISO was introduced in 20th century to the world and later in 1987 started in India as well. Before, every county had their own system for carrying out their business. So, for the business to take place globally, a common system had to be introduced. Hence, the era of ISO 9000 began.
About the Author
PRASHANT NIGHWEKAR, CEO of SYSTEM QUALITY ASSESSORS is a faculty to provide consultancy services for Quality system, ISO 14000, ISO 22000 , ISO 18000 (OHSAS), ISO 20000,ISO 27000, ISI, CE MARKING, SOCIAL ACCOUNTABILITY(SA 80000), NACC, NABH, NABET, NABL ,SIX SIGMA, HALL MARK,IATF 16949.
SYSTEM QUALITY ASSESSORS provides ISO consultancy and Certification services to: –
- Constructions and builders, Food industries
- Service Industries , Financial Organizations, Jewelry shops
- Engineering companies, Chemical, rubber, plastic industries, Transports
- Colleges ,educational institutions, Service Sectors, Agro based Organizations
- Software Companies
- Govt and Semi Govt offices and Organizations
- Any type of industry / business organization
Implementing Quality management
ISO 14000, ISO 22000 , ISO 18000 (OHSAS), ISO 20000,ISO 27000, ISI, CE MARKING, SOCIAL ACCOUNTABILITY(SA 8000), NACC, NABH, NABET, NABL ,SIX SIGMA, HALL MARK,IATF 16949.