With each passing day, the facility management sector is rapidly evolving. It is a profession which focuses on the proper functioning of the work environment by integrating technology, process, place people, etc. It eventually helps organizations to achieve their goals by optimizing process, assets, and employees and work environment. With increasing competition in various fields, there is dire need of Facility Management professionals to ensure seamless and integrated management systems for the real estate sector.
Established in 2010, SILA is a facility management company which has efficiently scaled to become one of the fastest-growing Real Estate Facility Management Services companies in India, managing over 30 million sq. ft. in assets with over 7000 employees. Apart from Facility Management, SILA also provides Project Management and Turnkey Interior Contracting to various sectors within Real Estate and has a diverse client base of large Corporates, Real Estate funds, Landowners and Developers.
In 2019, the company ventured into real estate development, with a Mumbai Metropolitan Region (MMR) as a focus. SILA’s development arm is currently developing 500,000 sq. ft. of Real Estate. The company’s services and development capability gives the platform the ability to provide in-depth analysis, strategy, and execution for Real Estate.
The Dynamic Duo
After working at George Weiss Associates, a $3 billion hedge fund in New York, Sahil Vora moved back to India to pursue his passion for entrepreneurship. Along with his younger brother Rushabh, they started SILA to explore opportunities in the Indian Real Estate sector. Sahil and Rushabh have been able to create a niche in a fairly disorganized industry and approach the conservative Facility Management space in a unique, modern manner. Their leadership capabilities and track record over the last few years have led them to be named in Entrepreneur Magazine’s ‘35 under 35’ list in 2018.
Under the leadership of the founders in nine years of operations of the company, SILA tracked robust financial and operating metrics with revenue growing over 50% per annum over the last few years at scale. SILA also secured an investment from US-based private equity firm Norwest Venture Partners in August 2019.
Delivering Best-in-Class Services
SILA provides exceptional services to Enterprises and SMEs for finding, building-out and managing physical space. The company provides best-in-class Facility Management, Project Management, and Turnkey Interior Contracting services to various sectors within Real Estate.
The company’s diverse client base includes leading multinationals as well as many of India’s Fortune 500 across numerous sectors including Manufacturing, Retail, Hospitality, Commercial and Residential Real Estate. On account of its diversified client portfolio, service offerings, and execution capabilities, the company has become one of the leading full-service Real Estate platforms today.
Leveraging Technology
All of SILA’s services are based on the foundation of Technology and Innovation. In the age of conveniences and the ‘Uberization’ of services, the FM industry has undergone a major transformation over the years. SILA had the foresight to adopt this change early on and invested in its proprietary tech stack called ‘SILA Connect’. SILA Connect enables clients to efficiently reduce operating costs and increase asset productivity. The company is dedicatedly working on Research & Development to understand and implement changes in the way the FM industry operates and eliminate any bottlenecks.
Values that Shaped SILA
SILA operates under its values of ‘PHD’: being Proactive, Honest and Developing Relationships. These values, along with consistent innovation and future-ready thinking propel the company towards excellence
Proactive – Using technology and business model innovation, the company doesn’t shy away from taking the road less travelled to always stay ahead of the game
Honest – Putting goodwill above all, SILA take strides to deliver what they promise and stay fair & transparent throughout dealings with all stakeholders.
Developing Relationships – Ensuring positive high-value addition to each interaction, the company looks at building respectful collaborations & partnerships that help strengthen all relationships.
Employee engagement and retention is of paramount importance at SILA. The company makes a conscious effort in hiring senior talent from outside the industry, which gives them a diversified vantage point. As a lean company, the company maintains a transparent culture and a unified objective across the board, encouraging feedback and dialogue from every employee.
SILA also encourages training and development courses for all members to learn, ameliorate and hone their skills. Regular skip meetings, town hall gatherings, and engagement activities ensure that the company fosters a sense of community within all teams and departments.
When Customers are a Priority
A successful business relationship is built on trust, transparency and mutual respect. Understanding the value of long-term relationships with customers is also important in this age of instant gratification. Maintaining a level of courtesy and not being short-sighted is of utmost importance in the business environment today.
Having gone through a start-up phase, the company’s business has always been based on the foundation of the above values. The company employees are always keen to learn from peers and understand how we can achieve a common goal: to better serve our customers.
The Way Forward
Currently, SILA is working on some exciting additions to its services division, extending the platform for full-service delivery for customers. This will make SILA a one-stop-shop for all its Real Estate needs. Progressing with the positive approach, SILA will be seeing immense growth in the next couple of years, with a robust focus on technology and customer at the forefront. In the future, SILA will continue to deliver best-in-class products and services to its customers.
SILA: Delivering Excellence in Real Estate
