This is an era of outsourcing and automation. This is the reason why it is important for manufacturers to reanalyze their businesses and update their existing IT systems. This not only helps the manufacturers to maintain a pace with the ever-changing world. Additionally, it also boosts their ability to deliver better customer service and a perfectly managed supply chain.
As a matter of fact, small and mid-sized companies are worst hit. They are finding it difficult to cope up with the changing customer requirements and boost their profits at the same time. In such an event, companies are preparing themselves to build long-lasting customer relationships by adopting new ideas, developing a sustainable roadmap and by evolving the supply chain system. This can be done with the proper alignment between ERP and CRM solutions. Such an investment not only boosts the profitability of the companies. Furthermore, it also helps in accurate sales forecasting, centralizing the database, and eliminates the redundant customer information.
Most CRM & ERP providers have on-premise as well as cloud based solutions. The thriving among these service solution providers is the Ireland-based Target Integration. They are known for the innovative idea of “Self-Service CRM/ERP” which allows customers to implement their own CRM with minimum intervention of consultants and developers.
Target Integration introduced this idea in UK & Ireland first and it has proven to be the quickest and the most cost effective way of implementing a CRM/ERP system for SMEs. They are now bringing the idea to other countries around the globe.
Target Integration is servicing around 400+ customers in 10 different countries providing leading software applications such as Microsoft Office 365, Microsoft Dynamics 365/CRM, Zoho, Odoo, CloudYogi and Google Suite. Target Integration has worked with some well known businesses such as AIB Bank, Colliers International, Mazars, Credit Union Development Association (CUDA), Seiko, Strata Tiles, UK Oak Doors, Uday Tours & Travels, providing them business solutions of their choice.
The Thought Leader behind the High-Reaching Company
Target Integration was founded by Rohit Thakral in Dublin in 2008. Rohit completed his Diploma in Engineering from Pusa Polytechnic in New Delhi and his first job was to service computers and peripherals from HP & Compaq. He then moved on to work in a telecom equipment manufacturing company, Fibcom (a Tellabs subsidiary). Later, he moved to Dublin to do his Bachelor’s Degree in Electronics & Electrical and PostGraduate Certificate in Advanced Engineering at Dublin Institute of Technology (DIT). Before starting Target Integration, he worked in Data Edge as a Product Specialist of telecom test equipments and Product Manager in UPC Ireland.
This journey of working in multiple businesses from services to manufacturing and from telecom to computers supported him to become the founder of Target Integration. He believes training & continuous development of team members is the key element for the company’s growth and success. His influencing nature has instigated leadership thinking among his team and employees.
The Core Strength of Target Integration
Target Integration is the leading Business Process Consultancy. This 9 years old organisation now has three development centers (Ireland, Greece and India) and sales offices in three countries as well (UK, Ireland and India). CRM & ERP Systems have been a core of the business since its inception. They deliver the best advice based on the requirements of the customer. They are independent in their recommendation of a software to their customers.
Target Integration doesn’t hire sales people. Their sales team is made up of previous CRM & ERP Consultants who know the problems faced by a business and have the experience of dealing with those problems using multiple different tools. The advice provided by them comes on the basis of this experience.
Introduction of cloud has minimized the delivery cost of CRM & ERP software and allows the users to work from anywhere and from any device hence increasing. This adds to the productivity of the users and reduces the capex required to implement such a solution in the business. The company’s key to implementing CRM/ERP systems is “No-Code” or “Low Code” solution. Any software with lot of customizations becomes difficult for the company to upgrade and results in slowing down businesses’ capability to adapt to changing IT environment.
The Future Roadmap of Target Integration
Enterprises have been using powerful CRM & ERP Systems for many years but the SME market is at a very nascent stage and gradually organizations are realizing the need of a business tool to automate their processes and achieving the optimum resource management with automation. There is a bigger and better opportunity for the company in India where the industrial landscape is on a rapid change. This presents a greater possibility where only those providers will survive that will thrive for perfection and better skills.
The challenge in all this is the availability of high quality resources and that’s why Target Integration is always working on hiring new talent and training them up on the latest business management trends in the industry.
Target Integration: The All-in-One Solution Provider for CRM/ERP Implementation
