BizMerlin: A comprehensive AI-enabled HCM for fast-growing companies

Human Capital Management| HR department| Artificial Intelligence| electrical engineering
Gagandeep Singh | Senior Technology Manager | BizMerlin

Every fast-growing organization needs a robust and AI-enabled HCM solution in order to hire, onboard engage, and retain their team of exceptional. They need to do it in a landscape where the work assignment is short-lived and dynamic, while the strategic definition of talent and success itself is evolving. The tools of yesterday are simply a misfit today. Traditional Human Resource (HR) software are now, nothing but glorified and beautified spreadsheets supporting data in, data out artifacts. It was observed that despite immense technological development, most of the HR software were simply pretty address books, and companies were still running their strategic planning in Excel or Google sheets because the companies were still not ready to invest in a smart AI-enabled HCM software which can help reduce the time to fill, turn-over rate and cost per hire as well provide more insight into an organization’s absenteeism rate or internal promotion rate.

An HCM solution cannot be called ‘modern’ if it cannot give its users insights that they never knew were possible. Observing such inefficiencies, the team at BizMerlin came together to develop solutions that take the human capital management system to the next level. “We started BizMerlin when we realized the massive changes sweeping Human Capital Management. HR Managers of today are answerable to the top executives for the new initiatives in the organization well supported by data. A very simple example of such a metric is “Referral rate” and a smart HCM provides you with real-time data to this metric which is a direct implication of engagement level in an organization .” says Gagandeep Singh, Senior Technology Manager of the company.

BizMerlinHR is the next generation, AI-powered Human Capital Management solution for fast-growing mid-size companies. Whether it is the automated competency matrix, the flagship Applicant Tracking System (ATS) that gives smart recommendations about candidates, or the data-driven career planner, BizMerlin is fundamentally different from a transactional drive HR software. It has rapidly grown its presence in North America, Europe, Africa and Latin America.

The mission of the company is simple – To provide the best AI-powered Human Capital Management System as a tool to unlock the best in people. BizMerlin considers it a responsibility to provide absolutely the best human capital management possible to its customers. It strives to achieve this by utilizing the optimum capacity of people, processes, and underlying software capabilities. From helping the clients in setting up time off policies that are compliant with appropriate jurisdiction, or career pathways, retention risk factors, to having a highly successful HR department, BizMerlin does it all!

Story of a Biz Wizard

Gagandeep is an IT enthusiast with a track record of incorporating user and business requirements into cost-effective, secure and user-friendly solutions. These solutions are known for scalability and durability. He is a proven leader who drives system architecture decisions and leads projects from concept through the release process.

He started as a software developer at BizMerlin. But, his journey at the company has been fast, exciting and full of life-changing experiences. “The mission of the company was clear from day the I joined, the leadership gave me my space to expand the company mission to my team members. The company mission became my mission and vision for the product. With each new release and each new hire, we strive to create an impact with our existing and potential customers,” shares Gagandeep. In his initial days of working in the company, he realized that he belonged to a super talented team. Gagandeep’s journey under the guidance of BizMerlin’s CEO Dr. Amrinder Arora skyrocketed. This not only helped him in improving and honing his technical skills but also assisted in developing leadership skills. “I started to add value across the business and take on more responsibility over the period of time,” he says. Then he started to mentor others and began to lead a small team of engineers.

BizMerlin and Industry Dynamics

“Tech leaders need to gear-up for next-generation, AI-driven cyber-attacks and privacy laws,” states Gagandeep. According to him, the leaders need to be more vigilant with detection and training against these threats. Forward-thinking organizations are now implementing privacy by design in their products, but making sure those efforts meet GDPR standards is an ongoing concern. Google, for example, just saw a record fine by French regulators over how the company collects data. BizMerlinHR already has that covered with its GDPR compliance, CCPA compliance, and SOC Compliance.

Another challenge that the tech companies are facing these days is to be able to find great talent. Since it’s more globally distributed than ever, retaining the qualitative human resources in this fierce competition from most tech hubs is of paramount importance. If you’re only looking at college graduates with computer science or electrical engineering degrees from the top tier universities or colleges, then yes, there are hardly any left. Our leadership at BizMerlin is a die-hard believer in the talent of Punjab. We hire the best from and in Punjab and so far we have not felt ever at loss of the best talent!” informs Gagandeep. Most of these candidates are going off to the five largest employers. But the potential talent pool is larger than this, and companies are expected to do well in exploring this space a little more liberally.

AI has changed every aspect of business over the last few years. Many exciting changes have taken place in the HR space, especially in the area of Predictive Decision-Making. The exciting thing about BizMerlin is that it is at the winning cusp of what AI can do. The future winners will be those organizations who escape the gravitational pull of the past and push forward with the fuel of innovation.

HR’s role as an administrative function will continue to shift to HR being a strategic advantage for the organization as it continues to be supported by technology. It simplifies administrative tasks and frees up time and resources to make a more strategic impact on the organization. “BizMerlinHR’s AI-enabled HCM creates a more cohesive, communicative and optimal workplace,” concludes Gagandeep.

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