Pinnacle: On Time and Every Time

The constantly-evolving dynamics of business are seeing companies and sectors waxing during one phase and waning during another. Telecom is one of the fastest-growing industries in India. The tide has turned for the telecom sector in India, as growth and profitability has accelerated in recent times. The ongoing expansion of the mobile ecosystem, coupled with demand for high-bandwidth applications and services such as video and gaming, is keeping pressure on the industry to increase the availability and quality of broadband connectivity.
Players in the Market
One of the leading players in this field is Pinnacle Teleservices. Incorporated in 2008, Pinnacle is India’s leading Mobile Messaging Operator & marketing partners for digital communication. Company is focused in delivering communication with data analysis and engagement tools with Telecom, Internet, social media & Over the Air (OTA) platforms. By virtue of their stringent work processes, they are an ISO 9001: 2008 and ISO / IEC 27001: 2005 Certified Company. Over the years Pinnacle has emerged as a fast growing online Bulk SMS service provider and Value Added services like 5digit Short code services, IVR Dialers, Outbound & Inbound call solutions, Text to Speech & Speech to text Recognition, Cellular Events and promotions etc.
Artisans behind Pinnacle Teleservices
Under the dynamic leadership of  five at the management level, Ashish Srivastava, Rajesh Banerjee, Amit Srivastava, Anurag Srivastava & Muktesh Narula at Pinnacle Teleservices, the company is flourishing in the market. Pinnacle provides seamless & integrated end to end solutions on various platforms. Pinnacle’s Hybrid solutions in mobile marketing is a fusion of services such as SMS, Voice solutions, USSD, Internet and Social Media platforms like Facebook, Tweeter and others, to engage the brands with its consumers. They aim to create powerful interactions that empower their clients to connect with customers. They help the brands to develop different ways to interact with customers, to sell more, to increase loyalty or simply to offer a better service.
Services They Proffer
The Services are generally aimed and focused on driving for user friendly online applications. Pinnacle has delivered a variety of tailor made applications for its esteemed clients till now. Their expertise and innovativeness are acknowledged and used by large numbers of corporate clients in India. The solutions arm of Pinnacle is one of the acknowledged and advanced IT Solution Providers in India. Their combined and core expertise lies in the domain of Telecom, managed by multi-talented group of young professionals and dynamic team with vast experience in Database migration, reverse engineering, database development and possessing sound performance records.
A large number of potential Indian consumers are offline. The emerging market is very demanding. They have to be innovative all the time and try new methods to engage the brand with their consumers and fill up this gap. In telecom and digital emerging market, Pinnacle has a combination of multiple products and applications to offer its customers. They have around 6000 active and satisfied customers with them. Also, the domain experience also contributes to it. The major difference comes with the infrastructure.
In A2P SMS domain, Pinnacle is not just an aggregator, it has its own SMSC’s integrated and connected to all telecom circles across India. The technology is of global standards and is totally an in-house product. This gives an added advantage in terms of services and meets critical delivery commitments too. The technology is capable to serve 150 million SMSes in a day. Similarly in voice domain, Pinnacle holds the largest delivery capacity for the enterprise segment.
Team Pinnacle
Pinnacle is having a young and agile team with an average age of 30 years. They have team strength of 140 dynamic people and the key management is led by 5 people. Pinnacle always tries to ensure that their customers get Value for Money. The team ensures to help customers for creating engagement with their existing and prospect stake holders to drive business growth. Pinnacle has a network of its Marketing team, a regular and prompt back end support team along with a network of its Channel Partners, contributing to leverage strengths.  They try to create a “WOW” experience in every task that they do for their customers.
A look ahead Towards Future
As more and more people are getting digitally connected. The digital marketing is getting more powerful and allowing users to self- select their own experiences. The marketers are gaining the ability to bridge media, collect feedback, iterate their message, and collect relationships for an actionable and measurable objective, which in itself is very thrilling. The company is very much focused to create its own “market place” with some futuristic concepts and products to help brands and engage audiences they‘re desperate to reach.

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